You can book Telehealth and Home Visit consultations with trusted professionals, including Midwives, Maternal Child Health Nurses, Lactation Consultants, Baby Sleep Consultants, Parenting Coaches, GPs, Paediatricians, and Obstetricians &Gynaecologists.

• Telehealth is a virtual appointment (via Zoom) from the comfort of your home.
• Home Visits involve a professional coming to your location for in-person support (available in select areas).

We offer a Quick Consult option for Telehealth nursing services. It’s a shorter session designed to provide timely support, especially if you’re unsure what kind of help you need.

Yes! If you felt supported, you can book with the same provider again, based on their availability.

Yes, many of our professionals offer evening and weekend availability. When booking, you’ll see available time slots.

Some medical services (e.g. GPs) may be eligible for Medicare rebates. However, this depends on the practitioner and service type. Always check the service description for specific information.

Absolutely. We take privacy seriously. All your personal and health information is handled securely and in accordance with our Privacy & Data Policy.

You can cancel or reschedule your appointment up to 2 hours in advance. Late cancellations may result in a partial or full charge. Please see our full Cancellation & No-Show Policy.

All professionals are verified, AHPRA-registered (or equivalent), and hold Police Checks, Working With Children Checks, and an ABN. Parenting Genie ensures every provider is fully qualified and trustworthy.

Yes! Telehealth is available Australia-wide, and Home Visits are offered in select locations based on practitioner availability. When you book, your location helps match you to the closest available provider.